Specialist/Sr. Specialist, Website Accessibility
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Job Number #172813 – Mumbai, Maharashtra, India
**Who We Are**
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let’s build a brighter, healthier future for all.
### **Job Purpose**
Are you looking for an exciting opportunity to apply your technical expertise to make the digital world more inclusive? Join us as we ensure our global digital presence is accessible to everyone.
As the **Website Accessibility Analyst**, you will be the technical subject matter expert responsible for executing hands-on accessibility evaluations of Colgate-Palmolive’s websites. While the Coordinator manages the schedule, you will perform the deep-dive assessments, combining automated scanning with critical manual testing using assistive technologies. You will work closely with the “Website Accessibility Coordinator” and the CP Website Accessibility Center of Excellence to identify barriers, document compliance issues, and provide actionable remediation guidance to development teams.
### **Main Responsibilities**
As our Website Accessibility Analyst you will be responsible for:
* **Hands-On Accessibility Assessments:** Conduct comprehensive audits of C-P websites and digital assets against **WCAG 2.1/2.2 AA** standards. You will analyze web pages to identify accessibility violations that automated tools cannot catch.
* **Assistive Technology Testing:** Perform manual functional testing using leading screen readers (e.g., **JAWS, NVDA, VoiceOver**) and keyboard-only navigation to simulate the experience of users with disabilities.
* **Automated Tooling:** Utilize automated accessibility testing platforms—specifically **AQA by UsableNet**—to run scans, interpret results, and filter false positives.
* **Remediation Guidance:** Translate audit findings into clear, technical instructions for developers. You will provide code-level recommendations (HTML, CSS, WAI-ARIA) to help teams fix identified defects.
* **Reporting & Documentation:** accurately document bugs and compliance issues in **JIRA**, assigning appropriate severity levels and linking to relevant WCAG success criteria.
* **Continuous Improvement:** Stay updated on the latest accessibility trends, browser updates, and assistive technology versions to ensure our testing methodology remains cutting-edge.
### **Personal Attributes**
* **Technical Proficiency:** Strong understanding of web technologies (**HTML5, CSS, JavaScript, WAI-ARIA**) and how they impact accessibility – **3 years experience.**
* **Empathy & User-Centric Mindset:** A genuine passion for digital inclusion and understanding of how people with disabilities interact with the web.
* **Analytical Problem Solving:** Ability to look at a broken web element and determine not just *that* it is broken, but *why* it fails compliance and how to fix it.
* **Communication Skills:** Able to explain complex technical accessibility concepts to developers and non-technical stakeholders alike.
* **Attention to Detail:** Meticulous in documenting bugs to ensure reproducible and clear tickets for product teams.
* **Team Collaboration:** Comfortable working alongside the Website Accessibility Coordinator to meet assessment deadlines and project milestones.
### **Basic Requirements**
* **3 years of hands-on experience** in Digital Accessibility Testing or Front-End Development with a focus on accessibility – **MUST**.
* **Demonstrated experience with Automated Testing Tools**, specifically **AQA by UsableNet** (or similar enterprise-grade accessibility platforms) – **MUST**.
* **Hands-on proficiency with Assistive Technology**, specifically Screen Readers (**JAWS, NVDA, or VoiceOver**) – **MUST**.
* Deep knowledge of **WCAG 2.1/2.2** guidelines and success criteria.
* Experience with project tracking and ticketing systems like **JIRA**.
* Knowledge of mobile web accessibility (iOS and Android) is a plus.
### **Personal Attributes**
* **Curiosity:** A desire to dig deep into code to find the root cause of accessibility errors.
* **Patience & Persistence:** Testing requires repetitive actions and thoroughness; you must be comfortable validating fixes and re-testing until compliance is achieved.
**Time Management:** Ability to manage assessments for multiple websites simultaneously while maintaining high-quality standards.
**Our Commitment to Inclusion**
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.
**Equal Opportunity Employer**
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.
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